Customer Service
Since Hitec’s establishment in 1994, it has had a core value of serving each customer with equal attention, and Hitec embedded this value in its staff.
Hitec entered the laser industry and started working with Universal Laser Systems as a trusted regional distributor.
Hitec’s reach spread to the United Arab Emirates and Dubai. Hitec opened its offices in Dubai under the name of Alternative Machineray Solutions – AMS.
Hitec started working with and distributing for Kern Laser Systems.
Our long relationship with American University In Sharjah developed by supplying our 400W Kern laser machine.
Established our long term relationship with Zayed University as one of their main laser systems suppliers.
2016 was one of Hitec’s milestones in event organization. We were honored to provide our unique laser services with Nike in Dubai. In SOLO DXB. This was a great and successful event with Nike.The event was outstanding and Pippen, the famous basketball player nicknamed “Pip”, attended and was very pleased! In this year we also supplied our largest Universal laser machine to Ajman University, and one of our unique models to Sharjah University.
Our leadership in supplying laser systems to the huge perfume industry in UAE lead us to gain the trust of Abd Al-Samad Al-Qurashi; one of the most reliable names in the perfume industry. We started supplying our different services to thire most advance factory in Makaah, KSA.
In 2018 Hitec was very pleased to supply laser systems to different Adidas branches in the Middle East. We also added our systems to the largest Adidas store in UAE which is located in Dubai Mall.
Finding the most suitable solutions for our customers and supporting them with services of the highest standards, leading them to be pioneers in their business.
Leading the way for our customers to be worldwide suppliers of innovative and unique products.